About Us
Who are we?
A team of young, passionate and visionary people.
Our journey began in 2015. At that time we were serving only the USA as an Amazon.com FBA retailer. We would find high priced, high demand products and work with some of the top suppliers to bring the same top quality products but much cheaper than the average retail price! It was great, sales were awesome and we were forecasting 10 years ahead, but slowly and surely the fees associated with selling and shipping on Amazon's platform rose. We loved what we were doing but unfortunately, we financially could not carry on.
Then, with a handful of experience and passion to be the best in the industry, in early 2016, a team of young, passionate and visionary people started extrashoe.com. With a mission to provide the best products with the best quality and the best of service to our customers. extrashoe.com was born in Portland, Oregon. We concentrated on the items get delivered to our customers as quickly as possible but also at the same time providing a discounted price. In order to achieve that
Our goal now is to position extrashoe.com as the online service leader, and, our journey has only just begun.
Our hard work resulted in an overwhelming response from our customers, we are now working on expanding our product line and delivering an even better customer experience than we already do!
Vision & Culture
Our values are important to us as a Fair Business.
Experts predict a promising and glorious future of e-commerce in the 21st century. In the foreseeable future, e-commerce will further confirm itself a major tool of sale.
At extrashoe.com, we believe that e-commerce has brought the world closer.
Online transactions with soon take over traditional retail. Customers will prefer the wide range of choice with the best quality and price.
We set our core fundamental values accordingly and they have been inherent and are an integral part of our company policy. These values and our hard work are the reason for our fast growth.
Our values are important to us as a Fair Business. We sincerely believe and follow them. It's our goal to be world’s most customer-centric company, where customers can find, discover & shop the latest trendy & innovative products at extrashoe.com.
Our Service and Commitments
They say money can’t buy happiness but at extrashoe.com every dollar you spend gives you a lot of happiness!
Best price and Quality products
As you know our one of the basic reasons why we incorporated extrashoe.com is to provide the best quality products to our customers with lowest possible price. Unlike the conventional sellers, we don’t operate many physical stores with high rents, wages and distribution overheads. We have our own warehouses. There are no agents involved in the procurement process. For all rest of the operations until the dispatch of the products, we have in-house departments. Eventually, we are able to cut the unnecessary cost and we prefer to pass that benefit on to our customers.
Payment Security and Privacy (SSL certificate)
Your online transaction on extrashoe.com is secure with the highest levels of transaction security. extrashoe.com uses Shopify's SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We also offer Paypal as payment gateway that is the safest and reliable available.
45-day money back policy and Insurance protection
Being a customer centric company, we always try to safeguard our customer’s interest. Now our customer just have to place an order and we will take care of everything. We are offering insurance against lost in transit, damage, and any rational reason. So whatever may be the matter, at extrashoe.com, your money is safe.
Extrashoe.com - The name that you can trust
“Trust is the glue of life. It’s the essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”_ Stephen Covey. We believe in this philosophy, which has guided our growth and helped us gain the trust of our global customers.
We take pride – individually and collectively – in the quality of our work, the advanced processes we use, the products and services we provide, and in the recognized and validated the efficacy of our continuous improvement program. We take pride in meeting selected customer needs ahead of our competition. We take pride in achieving and sustaining levels of financial returns as a measure, beyond the numbers, of the value our customers agree we create.
With a wide range of quality products, well-trained customer care team, efficient and prompt service, timely delivery, extrashoe.com is indeed the name that you can trust!